Frequently Asked Questions

What is the minimum order amount?

The minimum order amount is €150 excl. VAT

How do I place an order?

Ordering via our online store is very easy. You can do this 24 hours a day, 7 days a week. Browse the collection and place your favorite item(s) in your shopping cart. Once you have selected all the items you want, click on 'SHOPPING CART' at the top of the navigation menu and complete your order by clicking on 'Checkout'. Simply follow the steps as they appear on the screen and that's it; your order has been placed!

By ordering and purchasing items from our website you agree to our terms and conditions.

Can I also order on consignment?

In some cases we work on consignment, please contact us for more information.

How can I pay for my order?

You can pay via the following payment methods in the La Miséto webshop:

1. IDEAL

2. VISA

3. Mastercard

4. Maestro

5. Bancontact

6. Apple Pay

7. Klarna - Slice it

8. Klarna - Pay now

9. Klarna - Pay later

10. Banktransfer

All payments are handled securely by Shopify Payments.

All our prices are stated in Euros, excluding VAT and any shipping costs.

Disclaimer: It is possible that an incorrect price appears on the webshop.

What is the delivery time?

Pins and brooches are shipped within 10 (working) days, mirrors within 3 weeks at the latest.

If you have ordered both mirrors and brooches, everything will be sent in 1 shipment.

What are the shipping costs?

We ship worldwide! All our orders are sent via PostNL. See the Shipping page for the latest shipping information & costs.

Estimated delivery time from shipping time:
Netherlands & Belgium: 1 - 3 days
Germany: 5 - 6 days
Rest of Europe: 6 - 9 days
Rest of the world: 10 - 14 days

We do not ship on Saturdays, Sundays and (Dutch) public holidays.

Can I also return my order?

If you are not completely happy with your order, you can of course return it.

See the Exchanges and Returns page for the most recent information on this.

What kind of material is acrylic?

We make extensive use of the material (mirror) acrylic (also known under the brand name Plexiglass) for our products.

Also good to know: acrylic is 100% recyclable.

How do I keep my mirrors & brooches clean and shiny?

• Remove dust with a lint-free cloth

• With a chamois leather cloth and some warm water and washing-up liquid you get a streak-free shine. Dampen the cloth slightly and wipe the surface lightly, do not apply too much pressure when wiping as too much pressure will cause scratches.

• Then just let it air dry or use a soft microfiber or mirror cloth to gently wipe the mirror dry

DO NOT USE GLASSEX! The use of such substances can cause damage to your mirror.

Read more on maintenance.

Help, my question is not listed

No problem, just email wholesale@lamiseto.com